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itzgee.com

FAQ

22 straight answers.

What it is, who it’s for, how you get in, where your data lives, and what it can’t protect you from.

01 / The basics

What is itzgee.com?

A private cloud that people use every day. It is a set of open-source apps for photos, passwords, files, films and more, for a small group of invited people. Everything sits behind passkeys and a private VPN, on servers run by us. This website shows it working.

Read moreHow it works
Why does a private cloud have a public website?

Because saying “trust me, it’s private” proves nothing. On this site you can check things for yourself. The status figures are read live by your own browser. The security page shows the safety rules this site sends you. And every app links to its code, so anyone can read it.

What is itzgee.com not?

It is not a cloud service you can buy, a VPN you can subscribe to, or an email or web hosting company. It is not open to the public either. It is a real private cloud in daily use, and it is also the example of the private cloud package that GEE DIGITAL builds for other people.

Read moreThe private cloud package
Why did a link take me to a “VPN only” page?

The apps are hidden from the public internet. They only open when your device is connected to the network VPN. From anywhere else, you get that page instead. If you have an account, turn your VPN on and try the link again.

Read moreCheck my connection

02 / Access and accounts

Can I sign up?

No. There is no sign-up page, on purpose. Every account starts with a personal invitation, and each person is given access to each app one by one. Storage space and support time are limited, and every account uses some of both.

Why passkeys? And what if I lose my phone?

There is no password to type, and there never was. A passkey lives on your device and you unlock it with your fingerprint, your face or your PIN. That means there is nothing to steal and nothing a scam email can trick out of you. If you lose your device, you get a new sign-up link once we know it is really you. Most people’s passkeys are copied across their own devices anyway. The password manager is the one exception. It has its own master password, so you can still get to your passwords even if the main sign-in is down.

Does it cost anything?

There is no bill for an account or for any of the apps. What members get is included, not sold.

What am I agreeing to?

Two documents. The terms of use explain the deal: what you get, what is not promised, and how an account can end. The acceptable use policy is a shorter list of things you must not do, and it is what we would point to if access ever had to be taken away.

Read moreThe terms of use

03 / The apps

What apps are there?

Open-source apps, each kept in its own sealed compartment, all behind the same sign-in. Immich for photos, Vaultwarden for passwords, FileBrowser for files, Jellyfin for films and TV, and more. Each one shows whether it is running right now, and links to its code.

Read moreAll the apps
Did you make these apps?

No, and that is the point. Every app is an existing open-source project, used as it comes. What is built here is everything around them: the servers, the private VPN, the sign-in and the monitoring. Running apps like these properly, kept up to date, watched and recoverable, is an ongoing job, not an afternoon’s work.

04 / Your data

Where is my data kept, and who can see it?

On servers run by us, not in a Big Tech cloud. The public website sits behind Cloudflare’s network, but the apps are only reached through the private VPN. Nobody looks at what is inside your apps unless it is needed to keep them working, for example to fix a fault or restore a file. Never out of curiosity.

Read moreThe privacy policy
Do you sell my data or use it to train AI?

No, and no. There is no advertising business, no data broker, and no profile of you to sell, because none is ever made.

How do I take my data out, or delete it?

Every app lets you export your data in normal formats. Photos are just files, and passwords export in a format every other password manager can read. You do not need anyone’s help to take your own data with you. For what the website itself holds, like your account details and support messages, open a ticket or email [email protected]. UK law (GDPR) gives you the right to a copy and to have it deleted.

05 / How it runs

How is it put together?

Every app runs in its own sealed compartment. The apps can only be reached through a private VPN, and there is one passkey sign-in in front of them. When your device is on the VPN, adverts and trackers are blocked before they load. The VPN itself has no login screen for anyone to attack.

Read moreHow it works
Does it ever go down?

Sometimes. Everything does. Rather than promise it never will, we publish the real results. A separate machine checks every service around the clock and shows what it finds on the status page, good or bad. The live figures on this site come from the same place.

Read moreLive status
Why should I trust one person with my photos?

You don’t have to take it on trust. You can check things yourself: the security page shows you this site’s safety rules live, every app is open source with a link to its code, and the uptime is measured by a different machine from the one being measured.

06 / Security

How is it kept safe?

In layers. A protected front door that only accepts secure connections. Strict rules about what the website may load. Every app in its own sealed compartment. One passkey sign-in. And a private VPN in front of all the apps. The security page explains each one and lets you check them.

Read moreHow it’s kept safe
What can’t it protect me from?

It is worth being honest about this. If your own phone or laptop is hacked, a secure connection will not save you. If someone gets into the account your passkeys are saved in, such as your Apple or Google account, they could sign in here too. The VPN keeps your browsing private from the Wi-Fi you are on and from your internet provider, but it does not make you anonymous, and websites you sign into still know it is you. It cannot stop a lawful order to hand over data. And it is looked after by one person, so it is built to keep your data private and safe, not to promise it is always reachable at 3am.

07 / The tools

What are the qr, ip and time sites?

Three small tools anyone can use, with no account. qr makes QR codes and scans them. Because the scanner shows you where a code leads before you open it, it protects you from a fake QR sticker placed over a real one. ip shows what your internet connection gives away about you, and checks for leaks. time is a world clock.

Read moreAll three tools
Do the tools track me?

No adverts and no third-party code, and even the fonts come from the same servers. One thing to be upfront about: on the ip site, your own browser asks an IP data provider where you are, so that provider sees the request, not us. It is listed in the privacy policy.

08 / Getting in touch

I’d like to join. What now?

There is no application form, because that is not how it works: every invitation is sent personally. If what you really want is a private cloud of your own, that is exactly what GEE DIGITAL builds.

Read moreThe private cloud package
How do I get in touch?

Email [email protected] and a real person will reply. Members can open a support ticket to keep the whole conversation in one place. Found a security problem? Use the same address and tell us privately. Honest research is welcome.